Vivaterra Reviews

VivaTerra is a brand known for its sustainable and eco-friendly products, including home decor, furniture, kitchen, bed, bath, and outdoor items. These products are made with materials like recycled fabric and reclaimed wood, and are designed to be functional and long-lasting. The prices for their items can vary greatly. For example, their furniture pieces can range from $2,299 to $2,699 per piece depending on the number of drawers you choose. They also offer a variety of items on sale, with prices ranging from around $15 to over $100. Please note that these prices are subject to change and it's best to check the VivaTerra website for the most accurate and up-to-date information.

VivaTerra, which means "living earth", is known for its product line of furniture and decor that reflect its name. The products are filled with sustainable materials and are meant to last a lifetime. Each product is made by artisans who create with care. The brand is known for merging functional concepts with forward-thinking design. They bring the beauty of nature inside your home.

Their popular products and services include home decor, furniture, art, and accessories that work in harmony with nature. They offer items like vases, wall decor, shelves, pillows, throws, outdoor planters, plants, garden decor, and garden stakes. They also have a free ship furniture service where they ship all items that qualify for free every day.

VivaTerra is passionate about helping the earth and those on it. That’s why their entire inventory is geared around sustainable design. They also give back to organizations in need, like the MESA Food Pantry and Rivanna Conservation Alliance. They support artisan and fair trade organizations worldwide to work for healthy working conditions, fair wages, and sustainable development for their communities. This helps to provide a sustainable market for their goods. Their customers benefit from a selection of unique, artisan- and hand-made goods and gifts for home and garden.

You can contact the VivaTerra customer service in the following ways:

• Phone: You can call them at 1-800-233-6011 from 8:00 a.m. to 10:00 p.m. ET, Monday - Sunday.
• Email: You can send an email to customerservice@vivaterra.com.
• Mail: You can send a mail to their address at 7021 Wolftown-Hood Rd Madison, VA 22727.

Please note that these details might have changed, so it's always a good idea to check their official website for the most up-to-date information..

VivaTerra's Return Policy states that if you are not 100% satisfied with one of their products, you can return it for a refund within 90 days. If your item is defective, you have one year from the date of purchase to return it. They offer Fast Exchange and Easy Online Returns. For Fast Exchange, you can call Customer Service at 1-800-233-6011. They'll immediately place your new order and charge your credit card. Your replacement item usually ships the following day. They pay the shipping and handling. Once they receive your return, they'll credit you for the cost of the original item less the return shipping fee of $6.95. For Easy Online Returns, you can return items by mail via FedEx using their online returns form. If you're returning your item because it is damaged, defective, or an error was made on their part, you will not be charged for return shipping. If you are returning for any other reason, they'll deduct the $6.95 return shipping fee from your refund or credit. Returns are usually processed within 48 hours of receipt of the return merchandise. Please note that personalized items, food and live plants are nonreturnable.

As for VivaTerra's Shipping Policy, most orders ship within 48 hours and usually arrive in 5-7 business days. Some items ship directly from the artisan and may take longer. Shipping is based on the merchandise total before any promotional discounts. Shipping is charged separately for each address. They offer Express Delivery for an additional $14.95 for each delivery address. Your order will arrive on the 2nd business day (Monday - Friday) after it ships from their distribution center or they'll promptly refund both your regular Shipping and Handling charges and the cost of Express Delivery. This service applies to all orders of in-stock merchandise under 20 lbs. for delivery in the contiguous U.S. Call 1-800-233-6011 for rates on expedited orders over 20 lbs. Items that ship directly from the artisan take longer and may only ship on specific business days (Mon-Fri) each week. These exceptions will be noted on the product's page. Shipping charges are per address. Express shipping is not available for oversized items, or to P.O. boxes. Express shipping is not available to AK, HI, Guam, Puerto Rico or the Virgin Islands. Some items have shipping surcharges due to their size—these additional charges will be noted on the product page. Also, some items cannot be shipped via Express delivery or to AK, HI, Guam, Puerto Rico or the Virgin Islands and this is also noted on the product page. Please contact their customer service team with any questions.

To track your order on VivaTerra, you need to visit the Check Order Status page on their website. Here, you will be asked to enter your order number and billing zip code. This information is updated daily. If you can't find your order number, it might be on your packing slip, at the bottom of your shipping label, or on your shipping confirmation email. After entering these details, you should be able to track your order.